Frequently Asked Questions for Elios Holidays Hotel

Yes, online booking through our website is an easy and secure two-step process, please press BOOK NOW button.

Only by booking through our website you take advantage of our unique offers such as the Free Ferry Tickets Offers  and you get the Best Price Guarantee for your booking.

We reassure you that if you book through our online booking system, you take advantage of the lowest price available on the internet. If you find a lower price available online within 24 hours from the date of booking, we will offer you this price with an additional refund of € 20 per room per night. 

You will receive your booking confirmation by email. This will include your reservation details and a confirmation number.

Yes, amendments can be made through our website by logging in with your confirmation number and your e-mail address. Please note that some bookings are subject to non-flexible cancellation policies and some of their details cannot be modified e.g. arrival and departure dates, booking cancellation, etc. In such a case please contact us. In case your booking is made by a travel agent, it is necessary to contact the agent directly.

A valid credit card is required for completing your reservation through our website.  We accept Visa, MasterCard, American Express and Diners Club cards.

Yes, all data provided through our system are protected by SSL and PCI DSS standards.

There is no time limit to when you can make your booking, but we strongly advise you to book as soon as possible to make sure there is availability. Remember also that the earlier you book, the more available offers you may find!

Yes, buffet breakfast is included.

Free Transfer Service is provided from Skopelos Town port (Chora) to Elios Holidays Hotel upon arrival and departure, only for bookings with a seven (7) nights minimum stay. A 48 hours’ notice prior to your arrival/departure is required.

In case you are not entitled for our free transfer service or you arrive/depart from a different port, we can gladly arrange your transfer prior to the arrival and offer it at fixed prices as follows:

Glossa Port – Elios Holidays Hotel: €25 per ride

Skopelos Town Port – Elios Holidays Hotel: €35 per ride

This service is provided by an A/C taxi for up to 4 passengers with a reasonable amount of luggage.

Skopelos Experience provides free full transfer service from Skiathos Airport (JSI) to Elios Holidays Hotel for direct bookings made through our website or by emailing us at bookings@skopeloshotels.eu, with the use of half board and a seven-night minimum stay. 

In case you are not entitled for our free transfer service, we organize the entire transfer prior to your arrival and offer it at the price of €13 per person, plus the cost of the taxi transfer as shown below:

Glossa Port – Elios Holidays Hotel: €25 per ride

Skopelos Town Port – Elios Holidays Hotel: €35 per rideride

Note that in this case the ferry tickets are not included in the above price and depend on the boat’s type and port of arrival/departure.

In order to book your full transfer service from Skiathos Island Airport (JSI) to Elios Holidays Hotel, you have to contact us at +30 2106919111 or at bookings@skopeloshotels.eu. In case of cancellation, the cost of the transfer service is non-refundable, while modifications can be made with an extra charge of €15.

No worries! Skopelos Experience can arrange you a tailor-made private transfer from Skiathos port to any Skopelos port. Just contact us at + 30 210 6919111 or at bookings@skopeloshotels.eu and give us at least a 48-hour notice prior to your arrival.

Of course! If there is waiting time, our driver will indicate you where you can store your luggage free of charge until the departure of your boat for Skopelos island, so that you can take a pleasant walk to the beautiful Skiathos town.

You may use the public transportation (municipal bus) or take a taxi. You also have the option to rent a car, motorbike, scooter, quad – buggy and bicycle.  Ask our reception for more information on the available options for motorbike, bicycle, boat and car rental and benefit from our discounted prices.

The Check-in time is after 14.00. The Check-out time is until 12.00. In case you have an early arrival at Skopelos or if you plan a late Check out from our hotel please let us know in advance and we will try our best to meet your request.

A Government issued ID or Passport is required for Check-in.

English and Greek.  

Of course, you may store your luggage free of charge. Moreover, there are safety boxes at the reception area free of charge.

No, smoking is not permitted in the rooms or indoor areas. Smoking is allowed only outdoors.

There is a Public Health Center in Skopelos Town (Chora) operating 24/7 all year round. There is also a small private clinic and several private doctor offices.

Yes, we accept Visa, MasterCard, AMEX and Diners Club cards.

All payments in Skopelos are made in Euro.  You may exchange currency in Skopelos Town, in Panormos, in Neo Klima, in Agnontas and in Loutraki.

Yes! Elios Holidays Hotel welcomes travelers with dogs up to 10 kg. For more information please see our Pet Policy.